Q&As
Is this lamp safe?
Yes. This moon lamp is 100% safe, and has been RoHS and CE certified to prove it. You can also browse our various reviews from previous customers to see its positive feedback below.
How to order?
Go to the item page of the product that you would like to order.
Select the quantity of items that you would like to order and click “Add to Cart”
Click "Check Out" in the pop up window.
In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".
Click "Continue to payment method" on the next screen.
Then fill in your credit card information or via PayPal and click "complete order" to finish the transaction.
Return/Refund Policy
What if I need to return something?
Contact us right away and we'll help guide you through the process.
How can I contact you?
You can contact us by emailing imvg.group@gmal.com
How do you ensure quality
Founded in 2015, what The Original Moon Lamp products specializes in are single mold, 3D printed lamps that are FCC, CE and RohS certified – meaning that there should be no doubt that they are the safest products on the market. Additionally they are tried and tested in every way imaginable to ensure that anyone and everyone can enjoy our range of beautiful products!
Why don't you charge taxes?
We serve customers all around the world and every country has it different rules and regulations regarding taxes and duties. Upon receiving the product you may be asked to pay these additional fees depending on the country, state, or province in which you reside. It is the buyers responsibility to be aware of these local regulations and to pay any additional fees that may be imposed by his country.
Is it safe for children?l
Yes absolutely. Kids will love our moon!